Floral Ruffle Backless Knot Dress
Refund & Return Policy
Our policy lasts 14 days. If 14 days have gone by since you received the item/s, unfortunately we can’t offer you a refund or exchange.
Returning products because of differences from what was ordered or any product defects will be authorized by URBMOD within two days of delivery.
|Reason||Description||Return Fees||Days to Return|
|URBMOD made a mistake||Differences from what was ordered / product defects / different size||Full refund + Shipping back to warehouse||14 Days after receiving the package|
|URBMOD didn't make a mistake||Customer wants to return from their own reasons||Full refund, shipping back to warehouse is not refundable||14 Days after receiving the package|
Customer that want to return for his own reasons needs to pay the shipping to our warehouse, the shipping price will be returned only for orders that are not as described.
Example: customers want to return because they ordered the wrong item / wrong size / wrong color, the shipping back to us will not be refunded.
Example 2 : customers want to return because URBMOD shipped different size / color / item, the shipping back to us will be refunded.
In order to return such items, customers must contact URBMOD by this email: email@example.com
Such emails should include the date of purchase& order number. The customer must also provide photographic evidence for any defected products.
The cost of return shipment will be borne by the customer and should always be shipped back with an active tracking number. The receiver is always responsible to claim/accept the package and any additional fees for orders being returned for not being claimed or picked up is covered by the customer.
The product, along with its original packaging, as well as any other items received must be sent to URBMOD in order to protect it from damage.
Any agreed refunds will be made by PayPal within 2 working days of receipt of goods.
Want to return?: Contact Support
Have a question?
- Sizing: True to size
- Pattern: Floral
- Feature: Backless bow knot, sleeveless, ruffled spaghetti strap, ruffle-trimmed layered hem, mini
- Neckline: Square neck
- Sheer: No
- Stretch: No
S: bust 18 in, waist 26 in, length 29 in, hem width 65 in
M: bust 19 in, waist 28 in, length 30 in, hem width 67 in
L: bust 20 in, waist 30 in, length 31 in, hem width 69 in
XL: bust 21 in, waist 33 in, length 31in, hem width 72 in
- Material composition: 100% polyester
- Care: Machine wash cold. Tumble dry low heat.
- Shipping time: 5-10 business days